1h ago

Customer Service Representative

Orlando, FL

$30k-$40k / yearest.

full-timejuniorEducation

🛠 Tech Stack

💼 About This Role

You'll assist and support customers and students in achieving their professional learning goals at Gold Coast Schools, part of the Colibri Group. You'll handle inquiries, process applications, and perform administrative tasks to ensure a great student experience. This role offers the chance to work in a team-oriented environment with flexible learning options.

🎯 What You'll Do

  • Handle incoming service inquiries in person, phone, or digitally
  • Document interactions in CRM system according to SLAs
  • Perform accurate data entry and maintain student records
  • Assist students with licensing applications and fingerprints

📋 Requirements

  • 1+ year in customer service or administrative role
  • High school diploma or GED
  • Typing speed of at least 20 wpm
  • Proficiency with Microsoft Office

✨ Nice to Have

  • Some college education
  • Bilingual English/Spanish
0 0 0