3h ago
Group Product Manager (Returns & Fraud)
Seoul, South Korea
full-timesenioreCommerce
Tech Stack
Description
You will lead fraud prevention strategy across orders, sellers, reviews, and platform integrity, building world-class ML-driven detection systems and cross-org alignment to safeguard customer trust and platform health.
Requirements
- Track record of developing innovative products and taking them to market
- Experience creating product roadmaps from conception to launch, driving product vision and GTM strategy
- Experience managing technical and design direction for large-scale systems
- Experience in agile environment with rapid iteration cadence
- Domain expertise in fraud or eCommerce
Responsibilities
- Define and own fraud detection strategy covering fake orders, reviews, rank abuse, counterfeit, coupon stacking, and seller collusion
- Build scalable frameworks to measure fraud severity, risk ratios, and business impact
- Develop next-gen fraud detection platforms using ML, rule-based systems, and actor linkages
- Partner with search, FO, returns, and seller ops to integrate fraud signals into customer experiences
- Align senior stakeholders on fraud risk appetite, thresholds, and business tradeoffs
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