3h ago

Group Product Manager (Returns & Fraud)

Seoul, South Korea
full-timesenioreCommerce

Tech Stack

Description

You will lead fraud prevention strategy across orders, sellers, reviews, and platform integrity, building world-class ML-driven detection systems and cross-org alignment to safeguard customer trust and platform health.

Requirements

  • Track record of developing innovative products and taking them to market
  • Experience creating product roadmaps from conception to launch, driving product vision and GTM strategy
  • Experience managing technical and design direction for large-scale systems
  • Experience in agile environment with rapid iteration cadence
  • Domain expertise in fraud or eCommerce

Responsibilities

  • Define and own fraud detection strategy covering fake orders, reviews, rank abuse, counterfeit, coupon stacking, and seller collusion
  • Build scalable frameworks to measure fraud severity, risk ratios, and business impact
  • Develop next-gen fraud detection platforms using ML, rule-based systems, and actor linkages
  • Partner with search, FO, returns, and seller ops to integrate fraud signals into customer experiences
  • Align senior stakeholders on fraud risk appetite, thresholds, and business tradeoffs
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