🛠 Tech Stack

💼 About This Role

You'll design and evaluate conversational AI models for real-world customer support interactions across multiple industries. Your work directly improves the reliability and naturalness of next-generation voice agents. Operating in a remote setting, you'll collaborate on structured evaluation frameworks for advanced agentic audio technologies.

🎯 What You'll Do

• Design and execute conversational scenarios simulating customer support interactions.
• Evaluate AI model outputs using standardized qualitative and quantitative criteria.
• Assess conversational quality including clarity, flow, tone, and naturalness.
• Validate task completion accuracy, contextual understanding, and instruction adherence.

📋 Requirements

• English proficiency across reading, writing, listening, and speaking.
• Ability to evaluate structured dialogue and follow detailed assessment frameworks.
• Basic understanding of structured data concepts such as JSON and functions.
• Reliable access to a high-quality microphone for audio-based assessments.

✨ Nice to Have

• Experience in simulated customer support or conversational environments.
• Familiarity with prompt-based workflows and evaluation rubrics.

🎁 Benefits & Perks

• 💰 Hourly compensation $11-$30.65 based on experience and location
• 🌍 Remote contract-based engagement with flexible working arrangements
• 🚀 Contribute to advanced AI model development and evaluation projects
• 🎧 Exposure to cutting-edge conversational and agentic audio technologies

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Application Review· 1 week
2. 2Technical Assessment· 1 hour
3. 3Interview· 30 min