5h ago

Senior Technical Enablement Manager

Canada
full-timesenior Remotesoftware

Description

You will work at the intersection of Product, Marketing, and Enablement to transform product releases into scalable learning experiences for teams, partners, and customers. You'll build and improve frameworks, develop enablement resources, and measure effectiveness to drive adoption of Coveo's Commerce platform.

Requirements

  • Proven experience in product enablement, operations, or software implementation in SaaS or B2B technology
  • Experience with cross-functional release readiness initiatives
  • Understanding of go-to-market teams as key audiences for enablement strategies
  • Excellent organizational, communication, and program management skills
  • Experience in Commerce technology, AI ecosystems, or customer experience platforms (preferred)

Responsibilities

  • Contribute to enablement strategy for Commerce product releases
  • Partner with Product, Marketing, and Enablement to translate features into learning experiences
  • Build and improve scalable frameworks for readiness milestones and communications
  • Act as key liaison for enablement within Commerce line of business
  • Develop and maintain enablement resources such as courses, demos, and workshops
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