1h ago

Product & Systems Manager

Remote
full-timemid Remotenonprofit

Description

You will take ownership of how core systems behave as programs evolve, ensuring decisions are translated into reliable system behavior. You'll manage end-to-end workflows across platforms, translate decisions into executable work, and support delivery and alignment with engineers and data teams.

Requirements

  • Committed to Merit America's mission and values
  • Shared sense of responsibility and ownership for collective work
  • Commitment to continuous learning and advancing inclusive excellence
  • Hands-on experience with systems management and workflow optimization
  • Ability to collaborate with engineers, data teams, and external partners

Responsibilities

  • Own end-to-end workflows across systems, identifying breakdowns and manual effort
  • Propose improvements that increase reliability and reduce operational friction
  • Translate decisions into executable work by surfacing technical and process implications early
  • Clarify system responsibilities, sequencing, dependencies, and tradeoffs
  • Support delivery and alignment by tracking dependencies, flagging risks, and ensuring completed work aligns with original intent
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