🛠 Tech Stack

💼 About This Role

You'll review and analyze delinquent accounts, negotiate repayment plans, and document interactions. Your work will help clients achieve financial well-being and keep accounts on track. This role offers remote flexibility and comprehensive benefits.

🎯 What You'll Do

• Review delinquent accounts and determine resolution actions.
• Contact clients via phone and email to discuss repayment.
• Negotiate repayment plans with professionalism and empathy.
• Document all interactions accurately in company systems.

📋 Requirements

• High school diploma or equivalent.
• Minimum 2 years in consumer collections.
• Strong understanding of financial products and regulations.
• Proficiency in Microsoft Office Suite and CRM software.

✨ Nice to Have

• Associate’s or Bachelor’s degree in related field.
• Skip tracing experience.

🎁 Benefits & Perks

• 🏥 Health, dental, and vision with considerable employer contributions.
• 🏖️ Generous PTO and paid holidays.
• 👶 Paid parental leave.
• 💰 401(k) matching program.

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· N/A