💼 About This Role

You'll lead implementations and drive adoption for a strategic enterprise account, acting as the on-the-ground bridge between customers, product, and internal teams. You'll combine relationship-building with hands-on execution to deliver measurable business outcomes. This role is embedded with users to translate their day-to-day challenges into actionable insights.

🎯 What You'll Do

• Build relationships with senior stakeholders and end users.
• Lead discovery to understand client needs and define scope.
• Own end-to-end project execution and implementation plans.
• Act as voice of customer internally with Product and Tech.
• Drive adoption, value, and growth through trainings and QBRs.

📋 Requirements

• 3+ years in enterprise account management or consulting.
• Fluent Portuguese and Spanish.
• Strong project management or technical implementation experience.
• Executive presence and communication abilities.

✨ Nice to Have

• Native Portuguese or Spanish.
• Fluent English speaker.

🎁 Benefits & Perks

• 💻 Flexible hybrid work (2-3 days per week in office).
• 📈 Stock Options package.
• 🏖️ 3 weeks vacation plus week off between Christmas and New Year.
• 🩺 Health coverage up to $1,500 per year.
• 💆 Gympass wellness program.

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 1 hour