💼 About This Role

You'll join Veo's global customer support team, helping sports clubs maximize their use of AI-based camera technology. You'll resolve issues via phone and email, ensuring high satisfaction. This role offers a chance to be part of a fast-growing company democratizing sports video analysis.

🎯 What You'll Do

• Respond to customer requests clearly and comprehensively
• Deliver on KPIs for response time and satisfaction
• Communicate feedback and escalate issues properly
• Provide resolution via phone and email efficiently

📋 Requirements

• Fluency in German and English
• Experience in customer-facing roles
• Experience with tech or product support

✨ Nice to Have

• Familiarity with customer service tools
• Interest in encouraging people

🎁 Benefits & Perks

• 🌍 Global impact
• 📈 Growth opportunities

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer