💼 About This Role

You'll own how Serval shows up in the press and industry, building the comms function from scratch as we scale. You'll partner with founders on thought leadership and run announcement playbooks for funding, product launches, and customer wins. This is a player-coach role where you'll do the work yourself and shape the narrative for an AI-native platform trusted by leading companies.

🎯 What You'll Do

• Build and execute media strategy across AI, enterprise, and business outlets.
• Pitch and place stories with tier-one reporters.
• Run end-to-end announcement strategy for funding, product, and customer wins.
• Develop founders' thought leadership and prepare them for interviews.
• Shape and protect company reputation, anticipating and handling issues.

📋 Requirements

• 7+ years in communications with meaningful in-house B2B software experience.
• Track record of placed stories in tier-one outlets.
• Excellent writing across formats (press releases, op-eds, memos).
• Sound judgment in sensitive moments (launches, reorgs, crises).

✨ Nice to Have

• Agency experience as a force multiplier.
• Interest in AI and enterprise software.
• Experience running analyst relations.

🎁 Benefits & Perks

• 💰 Competitive compensation including equity.
• 🏖️ Flexible PTO (inferred from startup culture).
• 🏥 Health benefits (typical for full-time roles).

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Founder interview· 45 min

🚩 Heads Up

• Role mixes player and coach responsibilities without clear support structure.
• Expectation to use AI tools aggressively may indicate high pace.