Description

You'll be at the heart of how InterPayments shows up for its customers in the complex world of payments. As the go-to person for our merchants, you'll solve real problems, build relationships, and create new experiences to make things work better. This role is a launchpad for growth into Operations, Customer Success, or Team Leadership as our fintech startup expands.

Responsibilities

• Own the customer support queue, responding to merchant inquiries with urgency, empathy, and clarity
• Assist with merchant onboarding and offboarding, ensuring smooth transitions