🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of 15-20 existing customer accounts at PolyAI, a leader in voice AI for customer service. You'll drive account retention and growth through value-selling and executive relationships, while collaborating with solution consultants to convert new use cases into reality. This role offers a chance to shape scalable growth motions at a fast-growing AI company.

🎯 What You'll Do

• Manage 15-20 existing customer accounts for retention and growth
• Conduct business reviews to uncover new opportunities
• Work with solution consulting to create tailored demos
• Orchestrate ROI models for renewal conversations

📋 Requirements

• 4+ years in Account Management owning renewals and expansions
• Proven history in value-selling at executive level
• Sales experience with call center operations background
• Experience selling SaaS and performance software