Description

You will handle outbound and inbound calls with healthcare providers to support payment integrity processes, with a focus on accuracy and compliance.

Requirements

• Knowledge of medical terminology and medical records
• Self-motivated with ability to work independently and remotely
• Exceptional time management and problem-solving skills
• Excellent written and verbal English communication
• Ability to work late shift for US time zones

Responsibilities

• Conduct outbound and inbound calls with hospitals, clinics, and physician offices
• Provide detailed and accurate documentation
• Collaborate with teams to support medical record retrieval for payment integrity