2h ago
Senior Staff Project Lead, Customer Experience
Remote - USA
full-timesenior Remoteinvestment management technology
Tech Stack
Description
You will lead end-to-end implementations of Ridgeline's enterprise cloud software for investment management clients, managing scope, budgets, timelines, and cross-functional teams to ensure successful go-live. You'll build trusted relationships with stakeholders, mitigate risks, and leverage cutting-edge tools like AI to deliver exceptional outcomes in a dynamic environment.
Requirements
- Bachelor's degree in Finance, Business, CS, IT, or related field
- 10+ years leading enterprise software implementations for investment management clients
- Deep understanding of investment management workflows including front and back office operations
- Strong command of project management practices and methodologies
- Exceptional organizational and time management skills with a hands-on, proactive approach
Responsibilities
- Lead end-to-end customer implementations of Ridgeline's enterprise platform
- Define project scope, allocate resources, and develop execution plans aligning with customer goals
- Establish and maintain strong communication with customer stakeholders ensuring alignment and transparency
- Identify, assess, and mitigate risks while fostering a problem-solving culture across teams
- Manage project budgets and schedules with precision, balancing efficiency and adaptability
0 views 0 saves 0 applications