💼 About This Role

You'll drive store success by upholding exceptional customer service and fostering team development. You'll be a key presence on the sales floor, exemplifying interpersonal skills and Mejuri's values. Join us in redefining luxury one customer at a time.

🎯 What You'll Do

• Lead by example to uphold customer service standards and train the team.
• Drive team performance and engagement to achieve KPIs.
• Ensure positive customer experience with services like piercing and engraving.
• Participate in inventory cycle counts and order fulfillment execution.

📋 Requirements

• Experience in a high volume retail environment.
• Ability to stand for 8 hours and lift up to 50 lbs.
• Must work evenings, weekends, and holidays as required.
• Excellent organization and analytical skills.

✨ Nice to Have

• Proficiency in point-of-sale systems and inventory management software.
• Critical thinking ability to identify challenges and develop action plans.

🎁 Benefits & Perks

• 🏥 Comprehensive medical, dental, mental health coverage (UK/CA/US).
• 🏖️ Paid time off including vacation and sick days.
• 👶 4 months 80% parental leave top-up & return-to-work plans.
• 💰 Monthly retail bonus program.
• 🎁 Generous product discount.

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Store interview· 45 min
3. 3Offer· 24 hours