💼 About This Role

You'll build customer success processes for the London office of a fast-growing AI SaaS company. Your work will onboard and expand accounts for 5,000+ customers like Ramp and Notion. This role offers visibility across product and sales teams.

🎯 What You'll Do

• Onboard new customers to Juicebox and ensure their success
• Build and manage renewal processes and best practices
• Resolve ongoing customer issues and act as a partner
• Collaborate with Sales to expand customer accounts

📋 Requirements

• Deep understanding of recruiting processes and challenges
• Very organized with ability to manage high volume of threads
• Located in or willing to relocate to London for in-person work

✨ Nice to Have

• Experience as a recruiter or sourcer
• Familiarity with Product-Led-Growth

🎁 Benefits & Perks

• 💰 Competitive base salary £100-130K
• 📈 Commission for OTE £110-160K
• 🏢 London office collaboration (5 days/week)
• ⚡ Fast-growing AI SaaS with $116M funding