💼 About This Role

You'll guide patients through intake and onboarding, ensuring clear communication and timely assistance in a fully remote healthcare setting. Collaborate with internal teams to coordinate appointments, verify insurance, and maintain records. This mission-driven role offers meaningful patient impact and growth potential.

🎯 What You'll Do

• Guide patients through intake and onboarding processes
• Coordinate appointments with healthcare providers
• Verify insurance information and maintain accurate records
• Communicate with internal teams and patients daily

📋 Requirements

• Customer service experience in healthcare or related field
• Strong communication and organizational skills
• Ability to work remotely with reliable internet
• Fluent in English and Portuguese

✨ Nice to Have

• Experience with healthcare systems or EHR
• Familiarity with insurance verification processes
• Prior remote work experience

🎁 Benefits & Perks

• 🏖️ Remote work from anywhere in Brazil
• 📈 Growth potential in a mission-driven company

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 45 min
3. 3Offer· 1 week