🛠 Tech Stack

💼 About This Role

You'll join a dedicated EU-based team supporting an API-driven global promotions platform for a major fast-food chain. You'll ensure smooth delivery of internationally popular promotional games and contribute to a culture of knowledge sharing and growth. This role offers the chance to make a significant impact on products that bring smiles to faces worldwide.

🎯 What You'll Do

• Provide advanced support for the promotion platform to ensure optimal performance.
• Collaborate with development to diagnose and resolve application issues.
• Monitor system performance and perform health checks proactively.
• Participate in incident response and contribute to root cause analysis.

📋 Requirements

• 3+ years as a DevOps Engineer, Application Support Specialist, or Software Engineer.
• Skill with system scripting languages such as Python, Ruby, or Bash/Zsh.
• Understanding of HTTP & REST APIs and testing with curl or Postman.
• Proficient in SQL and experience with AWS services (S3, Elasticache, Cloudfront).

✨ Nice to Have

• Experience with centralized logging systems like Graylog or Loki.
• Knowledge of Kubernetes concepts.
• Familiarity with proxy, debugging, and profiling tools.

🎁 Benefits & Perks

• 🤝 Knowledge-sharing culture with open dialogue between peers and leadership.
• 🌍 Flexible remote work within EU time zones after initial onboarding.
• 🎮 Impactful work on globally popular promotional games.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min

🚩 Heads Up

• Initial 6-month requirement to work US Eastern/Central time zone may be challenging for EU-based candidates.
• On-call rotation may require work outside standard hours including nights and weekends.
• Role responsibilities include both support and DevOps tasks, potentially blurring role boundaries.