Tech Stack

Description

You will manage desktop computers, badge access, inventory, and support tickets while ensuring security compliance. Collaborate across teams to minimize operational impact and deliver excellent service.

Requirements

• 4-5 years experience in desktop/help desk support
• Familiarity with Windows, Intune, G Suite, Office, Active Directory
• Knowledge of cloud services (Azure AD, Office 365, G-Suite, Atlassian)
• VPN and network connectivity troubleshooting (TCP/IP, OSI Model)
• Proactive team player, able to work under pressure

Responsibilities

• Complete support and project tickets
• Manage desktop computers and enforce security policies
• Manage badge access system, inventory, and printer
• Handle onboarding/offboarding and laptop delivery
• Deploy applications via deployment tool