3h ago
Associate, Knowledge Management Optimization
Dallas, Texas, United States
$84,240-$101,565 / year
full-timemid Hybridhealth insurance
Tech Stack
Description
In this role, you will lead cross-functional projects to optimize internal processes and knowledge management systems. You'll collect business requirements, manage project plans, analyze data, and drive improvements to support organizational goals.
Requirements
- Bachelor's degree or 3+ years commensurate experience.
- 3+ years experience with knowledge management, content management systems, and collaboration tools.
- 3+ years work experience in operations, health insurance, or data analysis.
- 2+ years experience with end-to-end project management.
- 2+ years experience designing and improving workflows.
Responsibilities
- Lead end-to-end management of cross-functional implementations and projects.
- Evaluate departmental performance by creating, gathering, and analyzing data and metrics.
- Collaborate with internal and external stakeholders for change management and risk mitigation.
- Mentor team members and promote professional development.
- Comply with all applicable laws and regulations.
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