3h ago

Associate, Knowledge Management Optimization

Dallas, Texas, United States

$84,240-$101,565 / year

full-timemid Hybridhealth insurance

Tech Stack

Description

In this role, you will lead cross-functional projects to optimize internal processes and knowledge management systems. You'll collect business requirements, manage project plans, analyze data, and drive improvements to support organizational goals.

Requirements

  • Bachelor's degree or 3+ years commensurate experience.
  • 3+ years experience with knowledge management, content management systems, and collaboration tools.
  • 3+ years work experience in operations, health insurance, or data analysis.
  • 2+ years experience with end-to-end project management.
  • 2+ years experience designing and improving workflows.

Responsibilities

  • Lead end-to-end management of cross-functional implementations and projects.
  • Evaluate departmental performance by creating, gathering, and analyzing data and metrics.
  • Collaborate with internal and external stakeholders for change management and risk mitigation.
  • Mentor team members and promote professional development.
  • Comply with all applicable laws and regulations.
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