6h ago

Customer Success Renewals Representative

Remote, Poland

✨ $55k-$75k / yearest.

full-timejunior Remotesoftware

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll manage renewal of maintenance contracts and drive upsells for Veeam's Velocity customer base. Your core impact is overachieving quota through customer retention and expansion. This role combines high velocity selling with cross-functional collaboration.

🎯 What You'll Do

  • Manage annual pipeline by reaching out to customers before support expiration
  • Cold call customers with lapsed support to reactivate contracts
  • Prepare quotes, forecasts, and business analysis for territory
  • Record all activities in Salesforce and manage inbound renewal inquiries

πŸ“‹ Requirements

  • Bachelor's degree or equivalent combination of education and experience
  • Advanced English and German language skills
  • Proven track record of overachieving quota and KPIs
  • Experience in sales, account management, or renewals

✨ Nice to Have

  • Salesforce.com proficiency

🎁 Benefits & Perks

  • 🌴 26 paid days off annually plus 4 VeeaMe Days
  • πŸ‘Ά Paid parental, maternity, and paternity leave
  • πŸ₯ Fully covered family medical plan
  • 🍽️ Monthly Edenred allowance of 450 PLN for meals
  • πŸŽ“ Learning opportunities via LinkedIn Learning, O'Reilly

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter ScreenΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 45 min
  3. 3Technical/Behavioral InterviewΒ· 45 min
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