💼 About This Role

You'll handle customer calls and chats for Tajir, a Y Combinator-backed platform modernizing inventory ordering for Pakistani stores. You'll resolve issues and coordinate with teams to improve customer satisfaction. This role offers growth in a fast-paced startup serving over 100,000 stores.

🎯 What You'll Do

• Respond to customer calls and text chats
• Diagnose and tackle customer-facing issues
• Analyze recurring problems and propose solutions
• Coordinate with other departments to resolve complaints

📋 Requirements

• 0-2 years of experience in customer service or related field
• Minimum 12 years of education
• Strong Urdu communication skills
• Residing in Lahore

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Call· 15 min
2. 2Technical Interview· 30 min
3. 3Offer· 15 min

🚩 Heads Up

• Male-only requirement indicates gender discrimination