💼 About This Role

You'll drive customer onboarding and product implementations for a SaaS platform in the financial crime compliance space. You'll manage projects, configure systems, and coordinate between customers and internal teams to deliver high-quality outcomes.

🎯 What You'll Do

• Lead end-to-end implementation projects for new customers.
• Translate customer needs into configuration plans and workflows.
• Coordinate with cross-functional teams to manage timelines.
• Configure and optimize the SaaS platform for each customer.
• Manage multiple implementations simultaneously.

📋 Requirements

• Experience implementing B2B SaaS or technical enterprise software.
• Ability to manage ambiguous projects and convert requirements into plans.
• Experience working cross-functionally with technical teams.
• Strong organizational and project management skills.

🎁 Benefits & Perks

• 💻 Fully remote work with flexible hours.
• 📈 High-impact role shaping customer onboarding.
• 🌍 Collaborative remote-first culture.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application review· 1-2 weeks
2. 2Hiring manager interview· 45 min
3. 3Team interview· 1 hour