17h ago
Specialist Program Manager, CX
Pune, India
โจ $150k-$200k / yearest.
full-timelead Hybridsoftware
๐ Tech Stack
๐ผ About This Role
You'll oversee multiple projects and initiatives supporting strategic goals, working with cross-functional teams to ensure on-time delivery and quality standards. Your core impact will be driving Agile project management end-to-end, including scope, resources, and risk management. This role stands out with NiCE-FLEX hybrid model offering 2 office days and 3 remote days per week.
๐ฏ What You'll Do
- Define project scope, goals, and deliverables
- Track project progress and ensure timely delivery of milestones
- Identify and mitigate risks, communicate status to stakeholders
- Manage Agile projects end-to-end including scope, quality, and resources
๐ Requirements
- 12-18 years of IT industry experience
- 6+ years in software development project/program management
- Strong understanding of Agile-Scrum methodologies
- Hands-on experience with Atlassian tools (JIRA/Confluence)
โจ Nice to Have
- Basic knowledge of Cloud-AWS and DevOps practices
- PMP certification preferred
๐ Benefits & Perks
- ๐๏ธ NiCE-FLEX hybrid model: 2 office days, 3 remote days per week
- ๐ฏ Market-leading company with 25,000+ global clients
- ๐ Endless internal career opportunities across roles and locations
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter screenยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Technical/behavioral interviewยท 60 min
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