6h ago
Customer Success Associate
Germany
$1.8k-$2.5k / year
full-timemid Remotemedia
๐ Tech Stack
๐ผ About This Role
You'll act as a key operational partner within the Customer Success function for a fast-growing US-based company in the influencer marketing space. Your impact will ensure smooth campaign execution, client satisfaction, and identification of growth opportunities.
๐ฏ What You'll Do
- Manage daily communication with a portfolio of clients
- Support execution of influencer marketing campaigns
- Identify upsell and expansion opportunities within accounts
- Coordinate cross-functionally with internal teams
๐ Requirements
- Client-facing experience in Customer Success or Account Management
- Understanding of influencer or performance marketing
- Excellent written and verbal communication in English
- Ownership mindset with proactive problem-solving
โจ Nice to Have
- Experience with CRM tools like HubSpot
- Familiarity with AI tools like ChatGPT
- Analytical mindset for campaign performance tracking
๐ Benefits & Perks
- ๐ Fully remote position
- ๐ฐ Competitive monthly compensation $1,800-$2,500
- ๐ Long-term embedded role in high-performing team
- ๐ Exposure to influencer marketing ecosystem
- ๐ค Modern tools and AI-powered workflows
๐จ Hiring Process
Estimated timeline: 3-5 weeks
- 1Recruiter callยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Practical assessmentยท 1 hour
- 4Paid trial periodยท 1 week
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