6h ago

Customer Success Associate

Germany

$1.8k-$2.5k / year

full-timemid Remotemedia

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll act as a key operational partner within the Customer Success function for a fast-growing US-based company in the influencer marketing space. Your impact will ensure smooth campaign execution, client satisfaction, and identification of growth opportunities.

๐ŸŽฏ What You'll Do

  • Manage daily communication with a portfolio of clients
  • Support execution of influencer marketing campaigns
  • Identify upsell and expansion opportunities within accounts
  • Coordinate cross-functionally with internal teams

๐Ÿ“‹ Requirements

  • Client-facing experience in Customer Success or Account Management
  • Understanding of influencer or performance marketing
  • Excellent written and verbal communication in English
  • Ownership mindset with proactive problem-solving

โœจ Nice to Have

  • Experience with CRM tools like HubSpot
  • Familiarity with AI tools like ChatGPT
  • Analytical mindset for campaign performance tracking

๐ŸŽ Benefits & Perks

  • ๐ŸŒ Fully remote position
  • ๐Ÿ’ฐ Competitive monthly compensation $1,800-$2,500
  • ๐Ÿš€ Long-term embedded role in high-performing team
  • ๐Ÿ“ˆ Exposure to influencer marketing ecosystem
  • ๐Ÿค– Modern tools and AI-powered workflows

๐Ÿ“จ Hiring Process

Estimated timeline: 3-5 weeks

  1. 1Recruiter callยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Practical assessmentยท 1 hour
  4. 4Paid trial periodยท 1 week
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