1d ago

Guest Services Staff

Kansas City, MO

$29.1k-$41.6k / year

part-timemedia

๐Ÿ’ผ About This Role

You'll provide direct guest services at the Midland Theater, ensuring a safe and enjoyable experience from entry to exit. You'll answer questions, resolve complaints, monitor conduct, and assist with seating and accessibility. This role stands out for its variety in a live entertainment environment.

๐ŸŽฏ What You'll Do

  • Answer guest questions and direct them to venue areas.
  • Operate coat check rooms per guidelines.
  • Scan tickets and administer wristbands for entry.
  • Monitor guest conduct and alcohol consumption.

๐Ÿ“‹ Requirements

  • High School Diploma or equivalency
  • 1-2 years of related work experience
  • Ability to lift 50 lbs without assistance
  • Ability to stand, walk, and climb stairs for long periods

โœจ Nice to Have

  • Previous experience working in events
  • Knowledge of the music industry
  • Availability to work nights, weekends, and holidays

๐ŸŽ Benefits & Perks

  • ๐ŸŽซ Part-time benefits eligibility (ACA qualification)

๐Ÿ“จ Hiring Process

Estimated timeline: 1-3 weeks ยท AI estimate

  1. 1Online Applicationยท 15 min
  2. 2Phone Screenยท 30 min
  3. 3In-Person Interviewยท 45 min
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