🛠 Tech Stack

💼 About This Role

You'll lead end-to-end delivery of large-scale, complex customer implementations for Togetherwork's Associations business unit, focusing on the Fontiva product. You'll own delivery outcomes across the full project lifecycle, driving scope control, financial discipline, risk management, and stakeholder alignment. This role offers an opportunity to work at the intersection of technology, operations, and customer strategy in a growing SaaS environment.

🎯 What You'll Do

• Lead end-to-end delivery of large, complex customer implementations
• Develop and manage detailed project plans, budgets, and schedules
• Drive scope control, change management, and financial discipline
• Serve as primary point of accountability for senior customer stakeholders
• Proactively identify and mitigate delivery and customer risks

📋 Requirements

• Experience delivering large-scale SaaS, ERP, or CRM implementations in client-facing Professional Services
• Background in Agile and Scrum delivery methodologies for client-facing implementations
• Hands-on ownership of project budgets, scope, and timelines with track record of driving outcomes
• Executive presence and ability to hold ground with senior stakeholders

✨ Nice to Have

• Salesforce or AMS platform familiarity
• Association management software experience

🎁 Benefits & Perks

• 🏥 Medical, dental, and vision insurance options
• 💰 401(k) with 100% company match up to 4%
• 🏖️ 10 sick days annually
• 🎉 10 company paid holidays
• 👶 6 weeks paid parental leave

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Behavioral Interview· 60 min