💼 About This Role

You'll guide borrowers through the mortgage documentation process as the operational glue that keeps files clean and timelines tight. Your precision and follow-through directly help families achieve homeownership dreams while collaborating with loan officers and underwriters. This fully remote role offers an award-winning culture and clear paths for growth.

🎯 What You'll Do

• Guide borrowers through documentation via phone, email, and text.
• Review credit, income, and asset docs for compliance.
• Collaborate with Loan Officers, Underwriters, and vendors.
• Issue compliance disclosures within required timelines.

📋 Requirements

• 1+ year of mortgage operations experience managing a borrower pipeline.
• Experience with FHA, Conventional, and USDA loan products.
• High attention to detail and comfort with document-heavy tasks.

✨ Nice to Have

• Experience with multiple loan products (FHA, Conventional, USDA).
• Task-driven and consistent workflow preference.

🎁 Benefits & Perks

• 🏖️ Remote-first culture with flexibility.
• 💰 Performance incentive bonuses up to $80,000+ total comp.
• 🏥 Health and dental coverage.
• 🧘 Wellness program and 401(k) match.
• 📶 Monthly WFH reimbursement.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1 week
2. 2Phone Screening· 30 min
3. 3Interview with Team· 1 hour