6h ago

Account Manager - SMB

Pune, Maharashtra, India

โœจ $100k-$130k / yearest.

full-timemidcybersecurity

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll own the renewals process for SMB customers at Druva, a leader in cloud data protection. Your work will directly drive retention and growth. This role offers the chance to shape a new team in a rapidly scaling company.

๐ŸŽฏ What You'll Do

  • Own and lead the renewals process with the account team
  • Engage key decision-makers to identify requirements and roadblocks
  • Maintain and report accurate rolling 90-day forecast of renewals
  • Negotiate and execute renewal contracts aligned to customer goals
  • Identify upsell/cross-sell opportunities upon renewal

๐Ÿ“‹ Requirements

  • 3+ years of Technical Sales / Customer Success / Account Management experience
  • Solid understanding of Enterprise SaaS applications
  • Consistent track record of achieving goals
  • Ability to grow business strategically

โœจ Nice to Have

  • Data Backup/Data Protection sales experience
  • Salesforce experience
  • Customer Success background

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Final Interviewยท 60 min

๐Ÿšฉ Heads Up

  • Work hours 5pm-2am IST (US hours) may be challenging
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