💼 About This Role

You'll be the trusted advisor for strategic accounts, driving customer retention and growth. You'll ensure high product usage and satisfaction through training and insights. This role blends strategic thinking with client relationship management at a hybrid workplace.

🎯 What You'll Do

• Serve as trusted advisor from Day1 for customer journey
• Drive customer satisfaction and product usage expansion
• Provide onboarding and regular training of ST products
• Collect and analyze product feedback from customers

📋 Requirements

• 3+ years in customer-facing role
• BA/BS degree required
• Native Mandarin speaker
• Fluent English

✨ Nice to Have

• Marketing or data analyst experience