🛠 Tech Stack

💼 About This Role

You'll support restaurant partners by streamlining their internal operations and handling inbound/outbound phone interactions. Your core impact is ensuring fast, reliable, high-quality customer experiences for pizzerias. This role offerspaid training from day one and a wellness stipend.

🎯 What You'll Do

• Handle inbound and outbound support interactions across standard scenarios
• Document interactions accurately, including notes, tagging, and outcomes
• Escalate issues appropriately with clear context for faster resolution
• Collaborate with peers and team leads to ensure consistent execution

📋 Requirements

• Excellent English verbal and written communication skills, minimum B2 level
• 1-3 years experience in customer support, operations, or similar role
• Strong attention to detail with ability to process requests accurately
• Comfort using ticketing systems, CRMs, and basic spreadsheets

✨ Nice to Have

• Experience in a high-paced contact center environment
• Ability to multitask and handle competing priorities

🎁 Benefits & Perks

• 🍕 Pizza Friday weekly tradition
• 💰 Paid training from day one
• 🧘 Wellbeing Program with dedicated wellness stipend
• 📚 Learning and Development Program
• 👥 Referral program with rewards

📨 Hiring Process

Estimated timeline: 1-2 weeks

1. 1Recruiter meeting· 30 min
2. 2Team Leads meeting· 30 min
3. 3Offer· 0 min