🛠 Tech Stack

💼 About This Role

You'll join a remote talent community for future CSM roles at Securly, an EdTech leader serving 20,000 schools. You'll manage 200–400 accounts using digital-first engagement to drive product adoption and retention.

🎯 What You'll Do

• Manage 200-400 accounts with digital engagement models
• Build scalable workflows for onboarding and renewal
• Drive product adoption using tech-forward methods
• Support schools using student wellness tools

📋 Requirements

• Experience in a customer success or customer-facing SaaS role
• Track record of managing 200–400 accounts with digital engagement
• Familiarity with Gainsight, Salesforce, and customer marketing platforms

✨ Nice to Have

• Knowledge of K-12 school cycles and priorities
• Experience in EdTech industry

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 👶 12 weeks paid parental leave
• 💵 401(k) with matching
• 📚 $1,000 annual professional development stipend
• 🏥 Comprehensive medical, dental, vision

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Submit resume and short application· 15 min
2. 2Screening call· 30 min
3. 3Hiring manager interview· 45 min