🛠 Tech Stack

💼 About This Role

You'll serve as the first point of contact for incoming referrals and patient inquiries in a high-volume, clinical intake role. You'll assess each call quickly, gather necessary information, and guide interactions toward clear outcomes for fast-growing global companies. This remote position requires calm professionalism and experience in behavioral health or recovery is a significant advantage.

🎯 What You'll Do

• Serve as primary contact for inbound calls from hospitals and referral partners.
• Conduct thorough eligibility screenings and gather required information.
• Accurately document referrals and intake activity in EHR systems.
• Follow up proactively on pending items and coordinate next steps.

📋 Requirements

• Prior experience in admissions, intake, patient coordination, or case management.
• Strong ability to handle high-pressure situations with calm and clarity.
• Experience with EHR platforms, CRM systems, or referral tracking tools.
• Prior remote work experience with collaboration tools like Slack, Zoom, Google Workspace.

✨ Nice to Have

• Background in recovery, addiction treatment, or behavioral health.
• Familiarity with clinical language and insurance verification processes.
• Experience handling emotionally sensitive conversations.

🎁 Benefits & Perks

• 💻 Remote Work - Fully remote position, U.S.-based time zones.
• 📈 Competitive Pay - $400-$650 per month.
• 🌍 Global Exposure - Work with fast-growing global companies.

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Application and video recording· 15 min
2. 2Screening interview· 30 min
3. 3Hiring manager interview· 45 min