2h ago
Technical Services Support Admin Intern
Waipahu, Hawaii
internshipinternconstruction machinery and power generation
Tech Stack
Description
As a Technical Services Support Admin Intern, you will assist the Technical Services Manager in serving as a liaison between the dealership and Caterpillar, maintaining the Technical Library, distributing technical information, and supporting inspections and reports. This role provides hands-on experience in heavy equipment servicing while contributing to the team's success.
Requirements
- High school diploma or GED; enrollment in a 2-4 year post-secondary technical education program with at least one semester completed
- Valid Hawaii Class 3 Driver's License with good driving record
- Working knowledge of Word, Excel, and Microsoft Office Suite
- Excellent verbal and written communication skills
- Ability to work in a team environment and multitask
Responsibilities
- Maintain Technical Library and distribute technical information from CAT
- Assist in providing timely information to Sales, Parts, and Service to minimize operating problems and rework
- Assist in administering Sales and Service literature and determining failure causes and salvage methods
- Assist with conducting inspections and generating deficiency reports
- Maintain log of product problems and actions taken to resolve
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