1d ago
Call Center Customer Service Agent
Madison, WI
$36.4k-$70k / year
full-timemanufacturing
๐ Tech Stack
๐ผ About This Role
You'll support the lead generation and sales teams by processing submitted leads for a trusted home remodeling brand. You'll verify homeowner information, confirm availability, and gauge interest while working across multiple markets. This role offers uncapped bonuses and rapid advancement opportunities.
๐ฏ What You'll Do
- Manage appointments from face-to-face sources into CRM
- Document call attempts with dispositions and notes
- Handle inbound and outbound calls for lead verification
- Participate in contests to achieve team goals
๐ Requirements
- Strong communication skills
- Motivated and goal-driven energy
- Ability to multitask and prioritize
- Comfort navigating computer applications
๐ Benefits & Perks
- ๐ฅ Medical, dental, vision insurance
- ๐ถ Paid parental leave
- ๐ฐ 401(k) retirement savings
- ๐๏ธ Generous PTO + holidays
- ๐ Team events and incentives
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Technical Interviewยท 1 hour
- 3Offerยท 1 week
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