1d ago

Call Center Customer Service Agent

Madison, WI

$36.4k-$70k / year

full-timemanufacturing

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll support the lead generation and sales teams by processing submitted leads for a trusted home remodeling brand. You'll verify homeowner information, confirm availability, and gauge interest while working across multiple markets. This role offers uncapped bonuses and rapid advancement opportunities.

๐ŸŽฏ What You'll Do

  • Manage appointments from face-to-face sources into CRM
  • Document call attempts with dispositions and notes
  • Handle inbound and outbound calls for lead verification
  • Participate in contests to achieve team goals

๐Ÿ“‹ Requirements

  • Strong communication skills
  • Motivated and goal-driven energy
  • Ability to multitask and prioritize
  • Comfort navigating computer applications

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ Medical, dental, vision insurance
  • ๐Ÿ‘ถ Paid parental leave
  • ๐Ÿ’ฐ 401(k) retirement savings
  • ๐Ÿ–๏ธ Generous PTO + holidays
  • ๐ŸŽ‰ Team events and incentives

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Technical Interviewยท 1 hour
  3. 3Offerยท 1 week
0 0 0