10h ago

VIP Account Manager

Limassol, Cyprus

$35k-$50k / yearest.

full-timeiGaming / Customer Support

💼 About This Role

You'll retain VIP customers and increase their lifetime value at a growing international team. You'll analyze customer behavior and deliver personalized support. This role offers relocation assistance to Cyprus.

🎯 What You'll Do

  • Solve VIP customer issues and find solutions.
  • Analyze customer behavior for personalized relationships.
  • Monitor performance to evaluate bonus crediting.
  • Ensure compliance with relevant regulations.

📋 Requirements

  • Proficiency in English and Arabic both written and spoken.
  • Proactive with good support/sales skills.
  • Strong communication and negotiation skills.
  • Attention to details.

✨ Nice to Have

  • Previous experience as a Sales agent.
  • Previous experience in a similar role.

🎁 Benefits & Perks

  • ✈️ Relocation package (tickets, hotel for 2 weeks).
  • 📚 Language classes compensation.
  • 🏝️ 24 days annual vacation.
  • 🍲 Breakfasts and lunches partially paid.
  • 🎁 Birthday celebration present.

🚩 Heads Up

  • Requirements include 'Attention to details' which is vague.
  • Experience required only listed as 'advantage', not mandatory.
  • Role mixes support and sales without clear split.
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