5h ago
Agent Operations Regional Lead
Niamey, Niger
β¨ $60k-$80k / yearest.
full-timeseniorfinance
πΌ About This Role
You'll oversee Wave's agent network acquisition and operations for an assigned region in Niger, supervising agent openers and liaising with admin teams to achieve set targets. Your core impact will be driving financial inclusion by expanding cashless services. This role offers the chance to build and lead a field team in a high-growth fintech environment.
π― What You'll Do
- Coordinate agent openers to identify new location opportunities and acquire agents
- Ensure agent recruitment complies with legal and policy requirements
- Deliver agent training on products, procedures, KYC, and AML/CTF
- Manage cash/e-value availability and monitor agent performance
π Requirements
- Fluent in English and French
- Masterβs degree in a related field
- At least 5 years managing an agent network in Niger
- Minimum 2 years managing field-based teams
β¨ Nice to Have
- Good command of local languages
- Experience working upcountry in Niger
π Benefits & Perks
- ποΈ Generous health insurance for you and dependents
- πΆ 26 weeks parental leave for mothers, 4 weeks for fathers
- π½οΈ Free food and beautiful office space
- π± Airtime reimbursement
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Submit application with resume and cover letterΒ· 1 week
- 2Initial interviewΒ· 30 min
- 3Technical/hiring manager interviewΒ· 60 min
0 0 0