1h ago

Business Process Optimization Lead

Manila, Philippines

$35k-$45k / yearest.

full-timemid HybridProfessional Services / Virtual Assistance

🛠 Tech Stack

💼 About This Role

You'll lead work extraction sessions for busy clients, transforming messy daily routines into streamlined systems within 48 hours. You'll perform digital audits and collaborate with Bench VAs to eliminate management burden. This role offers impact from day one in a mission-driven team.

🎯 What You'll Do

  • Lead live shadowing calls to extract tasks via screen-share.
  • Review client emails to identify repetitive tasks for delegation.
  • Audit client's website, socials, and calendars for invisible work.
  • Collaborate with Bench VAs on office floor before account goes live.

📋 Requirements

  • Business intuition to identify delegation opportunities from messy schedules.
  • High technical literacy with G-Suite, Slack, and PM tools.
  • Consultative presence and EQ to guide stressed executives.
  • In-office availability for physical collaboration with Bench VAs.

✨ Nice to Have

  • Experience creating Standard Operating Procedures (SOPs).
  • Familiarity with Loom and WhatsApp for asynchronous capture.
  • Background in process optimization or virtual assistance.

🎁 Benefits & Perks

  • 🌍 Work from home with occasional office days.
  • 💻 Cutting-edge tools and tech stack provided.
  • 📈 Growth path to senior client operations roles.
  • 🎯 Proactive impact from Day 1 on live client projects.
  • 🤝 Collaborative team culture with on-site bench support.

📨 Hiring Process

Hiring includes a live shadowing simulation and a case study.

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