3h ago
Customer Service Delivery Advocate
Chattanooga, TN
$35,360-$39,520 / year
full-timemidautomotive
Description
As a Customer Advocate at Carvana, you will deliver vehicles to customers' doors, complete paperwork, and ensure a positive customer experience. You'll load/unload vehicles onto a car hauler and maintain a clean driving record while working a rotating schedule including weekends.
Requirements
- At least 2 years of customer-facing experience
- Ability to perform physically demanding tasks
- Valid driver's license with clean driving record
- Obtain a Notary within 90 days (sponsored by Carvana)
- Satisfy state-specific DMV access requirements
Responsibilities
- Deliver vehicles to customers' doors using custom car haulers
- Load and unload vehicles onto the hauler
- Complete customer paperwork and update tracking system
- Inspect car-hauler for safety
- Obtain and maintain required licenses and notary
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