3h ago

Customer Service Delivery Advocate

Chattanooga, TN

$35,360-$39,520 / year

full-timemidautomotive

Description

As a Customer Advocate at Carvana, you will deliver vehicles to customers' doors, complete paperwork, and ensure a positive customer experience. You'll load/unload vehicles onto a car hauler and maintain a clean driving record while working a rotating schedule including weekends.

Requirements

  • At least 2 years of customer-facing experience
  • Ability to perform physically demanding tasks
  • Valid driver's license with clean driving record
  • Obtain a Notary within 90 days (sponsored by Carvana)
  • Satisfy state-specific DMV access requirements

Responsibilities

  • Deliver vehicles to customers' doors using custom car haulers
  • Load and unload vehicles onto the hauler
  • Complete customer paperwork and update tracking system
  • Inspect car-hauler for safety
  • Obtain and maintain required licenses and notary
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