1d ago
Customer Success Manager
Vancouver, Canada
$142k-$178k / year
full-timesenior Hybridsoftware
💼 About This Role
You'll manage post-sales account success and drive customer retention for a fast-growing integration platform. You'll maximize growth opportunities and collaborate with internal teams to accelerate adoption.
🎯 What You'll Do
- Manage retention and identify growth opportunities
- Drive customer success with support from internal teams
- Understand customer requirements and drive improvements internally
- Identify expansion opportunities and collaborate with sales
📋 Requirements
- 5+ years in Customer Success, Architect, Engineer, or Consulting role
- Experience with Commercial IT organizations
- Ability to communicate business value and TCO
- Experience collaborating with Systems Integrators
✨ Nice to Have
- Experience with cloud and application integration
- Experience with B2B integration
🎁 Benefits & Perks
- 💰 Competitive compensation with OTE range
- 🏖️ Flexible hybrid work
- 🌟 Inclusive culture and core values
- 🤝 Accommodations for candidates and employees
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