1d ago

Customer Success Manager

Vancouver, Canada

$142k-$178k / year

full-timesenior Hybridsoftware

💼 About This Role

You'll manage post-sales account success and drive customer retention for a fast-growing integration platform. You'll maximize growth opportunities and collaborate with internal teams to accelerate adoption.

🎯 What You'll Do

  • Manage retention and identify growth opportunities
  • Drive customer success with support from internal teams
  • Understand customer requirements and drive improvements internally
  • Identify expansion opportunities and collaborate with sales

📋 Requirements

  • 5+ years in Customer Success, Architect, Engineer, or Consulting role
  • Experience with Commercial IT organizations
  • Ability to communicate business value and TCO
  • Experience collaborating with Systems Integrators

✨ Nice to Have

  • Experience with cloud and application integration
  • Experience with B2B integration

🎁 Benefits & Perks

  • 💰 Competitive compensation with OTE range
  • 🏖️ Flexible hybrid work
  • 🌟 Inclusive culture and core values
  • 🤝 Accommodations for candidates and employees
0 0 0