🛠 Tech Stack

💼 About This Role

You'll own the commercial relationship for a portfolio of growth customers at Braze, ensuring they maximize value through our customer engagement platform. Your core impact is driving upsell and renewal targets while collaborating cross-departmentally. This role combines consulting, sales, and project management skills with leading brands.

🎯 What You'll Do

• Own commercial relationship to drive upsell and renewal targets
• Analyze customer product usage and identify growth opportunities
• Communicate customer feedback to product team
• Collaborate cross-department with Success, Sales, Product, Legal, Marketing

📋 Requirements

• 3+ years experience renewing and expanding SaaS contracts
• Proven success navigating organizations and identifying decision makers
• Experience in SaaS sales for mobile and/or marketing technology
• Prior use of Salesforce.com CRM or similar pipeline management

✨ Nice to Have

• Experience selling email, analytics, CRM, marketing automation solutions
• Collaboration with Customer Success and Marketing/Sales Enablement teams
• Knowledge of digital trends in mobile, web, and email space

🎁 Benefits & Perks

• 🏖️ Flexible paid time off
• 📈 Equity grants (RSUs)
• 🏥 Comprehensive medical, dental, vision, life, disability
• 👶 Equal paid parental leave and fertility benefits
• 🎓 Professional development with learning stipend

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45-60 min
3. 3Technical/Business Interview· 60 min