🛠 Tech Stack

💼 About This Role

You'll lead a team of Intake Specialists at a growing personal injury law firm, driving performance and client service excellence. You'll coach and mentor team members to exceed goals while optimizing intake processes for efficiency. This on-site role offers a chance to shape team success and contribute to firm growth.

🎯 What You'll Do

• Lead and inspire a team of Intake Specialists to exceed goals.
• Coach, mentor, and develop team members for professional growth.
• Implement performance metrics and provide regular feedback.
• Ensure exceptional client service and resolve issues promptly.
• Continuously evaluate and improve intake processes.

📋 Requirements

• High school diploma or equivalent.
• 2+ years of experience with Microsoft Office.
• Prior management experience of at least 2 years preferred.
• Customer service experience of at least 2 years preferred.

🎁 Benefits & Perks

• 🏖️ Paid Time Off
• 🩺 Health Insurance
• 🦷 Dental Insurance
• 👁️ Vision Insurance
• 💼 Supplemental Insurance

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Interview with Manager· 45 min
3. 3Offer· 1 week

[email protected]