Tech Stack

Description

You will provide exceptional patient experiences by performing venipuncture and other clinical support services, while also handling front desk and administrative duties. Your role is key to ensuring a fluid and positive in-office experience, from patient intake to lab work and follow-up.

Requirements

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of training/externship
• Active phlebotomy certification in California
• Strong customer service and communication skills
• Ability to work in a fast-paced, team-oriented environment
• Proficiency with technology suite including Slack, G-suite, Zoom, and EMR systems

Responsibilities

• Perform venipuncture and specimen collection on patients of all ages
• Execute extended scope duties such as EKGs, vitals, ear lavages, vaccines, and swabs
• Manage front desk tasks including check-in/check-out, insurance verification, and scheduling
• Handle clerical duties like answering patient messages, lab case follow-up, and billing inquiries
• Contribute to team development through huddles and problem-solving