🛠 Tech Stack

💼 About This Role

You'll handle inbound calls from distributor partners, processing orders and resolving issues. You'll use CRM tools like Salesforce to manage inquiries efficiently. This role offers remote flexibility and growth opportunities within a large organization.

🎯 What You'll Do

• Respond to high volume inbound customer calls
• Process product orders and resolve account inquiries
• Use Salesforce and AS400 to manage requests
• Coordinate with cross-functional teams for customer needs

📋 Requirements

• Previous customer service or call center experience
• Strong communication and interpersonal skills
• Experience with CRM systems like Salesforce
• High school diploma or GED

✨ Nice to Have

• Experience with AS400 systems
• Knowledge of order management processes

🎁 Benefits & Perks

• 💰 Competitive salary $38,300-$61,600
• 🏥 Healthcare coverage medical, dental, vision
• 🏦 401(k) retirement plan and ESPP
• 🏖️ Paid time off and holidays
• 🛒 Employee discounts on products

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 week