💼 About This Role

You'll lead a team of Program Coordinators to deliver custom educational travel programs. You'll blend deep tour operations expertise with mentoring, directly impacting sales success and student experiences. This role offers a blend of leadership and program development in a global company.

🎯 What You'll Do

• Maintain accurate documentation and company policy knowledge
• Interview, develop, and mentor new Program Coordinators
• Review and audit tour requests for feasibility and accuracy
• Develop itineraries and produce detailed client proposals

📋 Requirements

• Advanced English proficiency
• Travel industry experience
• Highly organized with attention to detail
• Team player with leadership capability

✨ Nice to Have

• Experience with tour operations systems
• Knowledge of Mexican labor law
• Prior mentoring or team lead experience

🎁 Benefits & Perks

• 🏖️ Flexible work schedule with on-site/hybrid options
• 🏥 Medical, dental, and vision coverage plus disability insurance
• 💰 +10% of gross salary as food stamps
• 🗓️ 25 PTO days starting, 4 mental health days, 1 volunteer day
• 📚 Tuition reimbursement up to $5,250/year

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Panel interview· 60 min

🚩 Heads Up

• Role mixes program development and team management, which may cause conflict
• Requires advanced English but location is in Mexico with Mexican perks