2h ago
Clinical Support Specialist (Temp-to-Hire)
United States of America
Remotehealthcare technology
Description
In this patient-facing role, you will use Arine's software platform to make outbound calls to patients, providers, and pharmacies to intervene in medication-related cases, obtain health information, schedule appointments, and resolve issues. You'll also handle inbound customer support requests, all in a call-center environment focused on improving patient outcomes.
Requirements
- Patient-centric and compassionate problem solver
- Self-motivated and receptive to coaching and feedback
- Strong communication skills
- Attention to detail in documentation
Responsibilities
- Make outbound calls to patients, providers, and pharmacies for clinical interventions
- Obtain and accurately document health and contact information
- Schedule appointments and resolve medication-related issues
- Perform patient engagement activities
- Answer inbound customer support requests
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