💼 About This Role

You'll lead the housekeeping department at Esalen, a transformative retreat center in Big Sur, ensuring cleanliness and comfort across all accommodations and facilities. Your core impact is creating a harmonious, safe environment while guiding a team of stewards and improving operational systems. This role stands out for its integration of personal growth and mission-driven work.

🎯 What You'll Do

• Supervise housekeeping operations for accommodations, meeting rooms, baths, and offices.
• Review and improve processes, tools, and safety practices.
• Train, motivate, and provide feedforward to housekeeping staff.
• Manage vendor selection, inventory, and sustainability initiatives.

📋 Requirements

• 5+ years of management experience leading teams.
• Previous housekeeping experience in a multi-room organization.
• Ability to make effective decisions and handle difficult situations with compassion.
• Excellent communication skills and high organization.

✨ Nice to Have

• Experience working in a mission-driven or retreat environment.
• Knowledge of sustainable purchasing and practices.
• Familiarity with Esalen's vision and community.

🎁 Benefits & Perks

• 🏥 Medical and dental insurance
• 💼 Competitive pay commensurate with experience
• 🏖️ Paid time off
• 🌱 Personal and professional development programs

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Team Interview· 45 min

🚩 Heads Up

• Job description includes physical demands (lifting 50 lbs, standing) without mention of accommodations.
• Broad responsibilities cover multiple areas (housekeeping, projects, management) potentially overloading.
• Vague promotion of personal growth may indicate high expectations beyond standard supervisory duties.