💼 About This Role

You'll be the external face of AirDNA's new dynamic pricing product, Adapt, leading customer experience and shaping the product roadmap. You'll build a team to scale onboarding and success while partnering with product and data science. This role offers the opportunity to define a category in a fast-growing startup.

🎯 What You'll Do

• Be the face of Adapt on conference stages and podcasts
• Articulate competitive differentiation in specific operator scenarios
• Lead customer operations: onboarding, success, and retention
• Design structured feedback loop from customers into product roadmap

📋 Requirements

• 7+ years actively pricing real STR inventory as a practitioner
• Competitive fluency with specific examples of competitor shortcomings
• Public presence or strong desire to build a voice in the STR community
• Player-coach mentality with hands-on execution before building a team

✨ Nice to Have

• Existing following on LinkedIn, panel appearances, or newsletter
• Point of view on 'autonomous pricing' vs 'better recommendations'
• Experience building AI workflows in tools like Claude or GPT

🎁 Benefits & Perks

• 🏥 Medical, dental, and vision packages
• 🏖️ Unlimited vacation policy
• 💰 401K with employer match up to 4%
• 👶 16 weeks paid parental leave
• 🐾 Pet-friendly office

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Competitive Case· 60 min