1d ago

Brand Support Specialist

Barcelona, Spain

โœจ $30k-$40k / yearest.

full-timemid Hybridretail

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll facilitate the integration of sellers into the Brandsplace marketplace, reporting to the Lead Brand Support. Your core impact will be prioritizing integrations and providing technical support to vendors.

๐ŸŽฏ What You'll Do

  • Prioritize seller integrations based on potential and barriers
  • Organize training sessions to accelerate seller integration
  • Provide technical support and resolve incidents
  • Monitor onboarding KPIs and improve processes

๐Ÿ“‹ Requirements

  • Higher education degree or equivalent
  • Excel expert level proficiency
  • Fluent in Spanish, Italian, and English
  • Helpdesk or technical knowledge (API, FTP, XML)

โœจ Nice to Have

  • Advanced French language skills
  • Start-up mindset with adaptability

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Variable bonus
  • ๐Ÿ•’ Flexible hours with up to 2 remote days
  • ๐Ÿ“š Language learning platform
  • ๐Ÿฝ๏ธ Connected fridges and meal service
  • ๐Ÿ–๏ธ Early finish on Fridays

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks

  1. 1HR Interviewยท 45 min
  2. 2Hiring Manager Interviewยท 45 min
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