18h ago
Client Experience Coordinator
Las Vegas, NV
$55k-$70k / year
full-timejunior Remote
๐ Tech Stack
๐ผ About This Role
You'll own the operational execution behind the Client Growth team, ensuring a polished client experience. Your core impact is managing scheduling, CRM accuracy, and communication workflows so advisors can focus on client outcomes.
๐ฏ What You'll Do
- Manage client communication across email, phone, and SMS
- Own end-to-end scheduling and logistics for client sessions
- Track and coordinate client pre-work and intake forms
- Maintain accurate client records in HubSpot
- Escalate issues related to client friction or engagement
๐ Requirements
- Comfortable in a fast-paced client-first environment
- Exceptional written communication with attention to detail
- Highly organized with operational precision
- Proactive operator who identifies gaps and escalates risks
- Technical proficiency with AI tools, Slack, and calendar coordination
โจ Nice to Have
- Experience with HubSpot CRM
- Experience in client coordination or customer success
๐ Benefits & Perks
- ๐๏ธ Unlimited PTO
- ๐ฅ Medical, Dental, & Vision plans
- ๐ฐ $1,950 annual HSA contribution
- ๐ 401(k) match
- ๐๏ธ $1,200 annual wellness reimbursement
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter screenยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Skills assessmentยท 1 hour
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