18h ago

Client Experience Coordinator

Las Vegas, NV

$55k-$70k / year

full-timejunior Remote

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll own the operational execution behind the Client Growth team, ensuring a polished client experience. Your core impact is managing scheduling, CRM accuracy, and communication workflows so advisors can focus on client outcomes.

๐ŸŽฏ What You'll Do

  • Manage client communication across email, phone, and SMS
  • Own end-to-end scheduling and logistics for client sessions
  • Track and coordinate client pre-work and intake forms
  • Maintain accurate client records in HubSpot
  • Escalate issues related to client friction or engagement

๐Ÿ“‹ Requirements

  • Comfortable in a fast-paced client-first environment
  • Exceptional written communication with attention to detail
  • Highly organized with operational precision
  • Proactive operator who identifies gaps and escalates risks
  • Technical proficiency with AI tools, Slack, and calendar coordination

โœจ Nice to Have

  • Experience with HubSpot CRM
  • Experience in client coordination or customer success

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Unlimited PTO
  • ๐Ÿฅ Medical, Dental, & Vision plans
  • ๐Ÿ’ฐ $1,950 annual HSA contribution
  • ๐Ÿ“ˆ 401(k) match
  • ๐Ÿ‹๏ธ $1,200 annual wellness reimbursement

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter screenยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Skills assessmentยท 1 hour
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