1d ago
Customer Success Analyst
Bengaluru
✨ $65.8k-$156k / yearest.
full-timemidfinance
🛠 Tech Stack
💼 About This Role
You'll spearhead innovation by identifying transformative opportunities and developing scalable data solutions for Stripe's Customer Success team. Your work will optimize data infrastructure and drive informed decision-making across the organization. You'll build datasets and tools that enable externally facing Stripes to deliver tailored content to customers.
🎯 What You'll Do
- Identify and scope new opportunities and projects with team-level impact.
- Create reusable data products: dashboards, data models, code.
- Develop data pipelines and performance workbooks using SQL and Python.
- Communicate complex technical concepts to team and stakeholders.
📋 Requirements
- 3-8+ years experience in Data Analysis, BIE, or Technical Customer Advisory
- Expertise in data visualization and using insights to make recommendations
- Proven ability to manage multiple projects with great attention to detail
- Familiarity with card payments ecosystem
✨ Nice to Have
- Proficiency in SQL (advanced), Python and git (intermediate)
- Data viz, dashboard building, modeling, and reporting automation
📨 Hiring Process
Estimated timeline: 2-4 weeks · AI estimate
- 1Recruiter Screen· 30 min
- 2Hiring Manager Interview· 45 min
- 3Technical Assessment· 60 min
🚩 Heads Up
- Minimum requirements span 3-8+ years, ambiguous range for leveling
- Role mixes data analysis, technical customer advisory, and pipeline development, potentially overloaded
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