1d ago

Customer Success Analyst

Bengaluru

$65.8k-$156k / yearest.

full-timemidfinance

🛠 Tech Stack

💼 About This Role

You'll spearhead innovation by identifying transformative opportunities and developing scalable data solutions for Stripe's Customer Success team. Your work will optimize data infrastructure and drive informed decision-making across the organization. You'll build datasets and tools that enable externally facing Stripes to deliver tailored content to customers.

🎯 What You'll Do

  • Identify and scope new opportunities and projects with team-level impact.
  • Create reusable data products: dashboards, data models, code.
  • Develop data pipelines and performance workbooks using SQL and Python.
  • Communicate complex technical concepts to team and stakeholders.

📋 Requirements

  • 3-8+ years experience in Data Analysis, BIE, or Technical Customer Advisory
  • Expertise in data visualization and using insights to make recommendations
  • Proven ability to manage multiple projects with great attention to detail
  • Familiarity with card payments ecosystem

✨ Nice to Have

  • Proficiency in SQL (advanced), Python and git (intermediate)
  • Data viz, dashboard building, modeling, and reporting automation

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Technical Assessment· 60 min

🚩 Heads Up

  • Minimum requirements span 3-8+ years, ambiguous range for leveling
  • Role mixes data analysis, technical customer advisory, and pipeline development, potentially overloaded
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